Support

Browse our range of help documentation and guides.

FAQs and Guides

Looking for an instant answer to a question? Chances are we've been asked it before and it's answered here. Just dive into a category your question relates to below.

Create and Send

FAQs
Create and Send

Learn all about formatting your email content, personalising your emails, setting up preference centers and campaign best practices.

Lists and Subsribers

FAQs
Lists and Subscribers

Create segments, add custom fields and set up a subscriber form on your own web site. Learn all about managing your subscribers.

Reports

FAQs
Reports

How do we measure open rates? does your complaint rate mean? Get the scoop on how to get the most out of your reports.

Getting Started

GUIDE
Getting Started

This guide covers everything you need to prepare before pressing 'send' on your first email campaign, plus a bit about what happens after.

Email Marketing Tips

GUIDE
Email Marketing Tips

This guide answers some of the most common questions about email marketing and some advice on how to make the most from your campaigns.

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